Sashastra Seema Bal Act, 2007
14. Redressal of grievances of persons other
than officers.
1. Any
person subject to this Act other than an officer who deems himself wronged by
any superior or other officer may complain to the officer under whose command
he is serving.
2. When
the officer complained against is the officer to whom any complaint should,
under sub-section (1 ), be preferred, the aggrieved person may complain
to such officer’s next superior officer.
3. Every
officer receiving any such complaint shall make as complete an investigation
into it as may be possible for giving full redress to the complainant, or when
necessary, refer the complaint to a superior authority.
4. The
Director-General may revise any decision made under any of the foregoing
sub-sections, but, subject thereto, such decision shall be final.