Consumer Protection Act, 1986
21. Jurisdiction of the National Commission
Subject to the other provisions of this Act,
the National Commission shall have jurisdiction –
(a) to entertain –
( i )
complaints where the value of the goods or services and compensation, if any,
claimed exceeds rupees
twenty lakhs ; and
(ii) appeals against
the orders of any State Commission; and
(b) to call for the records and pass
appropriate orders in any consumer dispute which is pending before or has been
decided by any State Commission where it appears to the National Commission
that such State Commission has exercised a jurisdiction not vested in it by
law, or has failed to exercise a jurisdiction so vested, or has acted in the
exercise of its jurisdiction illegally or with material irregularity.